“This place is top notch. The first time I came, I only came for information and pricing. I was treated so well that I came back when I was ready to buy. The staff was very knowledgeable and helpful giving pros and cons for each possible selection. Enthusiast to say the least! I never felt pressured to spend more than I needed to. Before I left, they installed all my accessories and made sure my bike was all dialed in. I feel super confident in my purchase and would highly recommend going to The Bike Shop for all your cycling needs!”
I’m so happy that The Bike Shop here is Temecula is my LBS (local bike ship). All of the people that I have dealt with at the shop are courteous and professional. Joe, the manager, has always gone out of my way to assist me in whatever I had going on. Salespersons Phil and Randy have been so helpful when I’m shopping for something. John and Shawn in the service department have been great in taking care of my bike (2017 Specialized Roubaix Pro). I have taken care of my own bike for decades, partly to save money but mainly for lack of trust of anyone else touching my bike. With that being said, I am happy to say that I am completely at ease trusting my bike to this shop.
Alan B., Via Google Reviews
“I can’t say enough about how helpful, kind, and informative all the people at this shop are. …they were incredibly patient as well. I had been wanting to buy a road bike for a year now, but was just waiting until the right time (that right time came when my doctor told me I have to quit running for at least a month). I went into the store at least 5 times to test ride and ask questions. Each time I was greeted with professionalism and zero sales pressure. Thanks to all, for I am super psyched about my new Specialized bike. A special thanks to Randy who patiently helped me learn how to use clip-in pedals for the very first time. Also, I brought in my 20 year old mountain bike for a tune-up and they took great care of me.”
“Love this shop. I am a new rider and don’t know too much about what I am doing yet. John Robertson did a wonderful job at fitting my bike and played with a few options to optimize my posture and comfort. Great shop. Everyone is helpful and friendly. Highly recommend.”
Jeanette H. , Via Google Reviews
“I have been shopping at the Bike Shop for years and have always been very pleased with the service. I am closer to two other shops but my wife and I still drive down to this place. They never try to sell me things I don’t need, they give honest feedback on products and back up what they sell. They have even let me use a loaner wheel and gave an extended time to try a new seat, which was awesome. You really can’t go wrong! Lastly, the weekly shop rides are great, with an option to suit anyone’s level.”
Kevin E. , Via Google Reviews
Excellent customer service. Went in for a stroller brake cable, which they understandably didn’t have. They went out of their way to help me find a replacement knowing it wasnt going to result in a sale that day. They gave me attention as though I was a long-time top-paying customer. I go there now for all my bike needs. Thanks!
Troy C., Via Google Reviews
It’s all crew is awesome the always treat me well. They go the extra mile and make sure everything’s done right. If you need a shop that won’t rip your head off and I’ll make sure you’re dialed in you gotta take your bike to these guys. If you’re looking for a bike I need to talk to and experience Rider These guys have tons of experience And Passion for the ride. You won’t be Disappointed.
Nick D., Via Google Reviews
I had a stuck free wheel mechanism on my wheel that i had been trying to get off. i didn’t have a vice and ruined my free wheel removal tool with an adjustable wrench. John at The Bike Shop helped me out and was able to get off the free wheel for me in less than a minute without charge. These guys are great! I’ll be sure to come back to get my other bikes serviced here.
Nghiep D., Via Google Review
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